Dear Families/Carers,
On behalf of the Department of Education, Skills and Employment, the Australian Children’s Education and Care Quality Authority (ACECQA) is delivering a national toll free helpline to assist parents and carers to find an early childhood education and care service during the COVID-19 pandemic.
The helpline contact number is 1800 291 041 and it operates 9am to 5pm (AEST), Monday – Friday (excluding public holidays).
We wish to share this helpline number with any families that we are unable to assist whose child care or work arrangements are being impacted by COVID-19.
Families, including essential workers and those with vulnerable children, can also search for early childhood education and child care services online using StartingBlocks.gov.au Find Child Care or Child Care Finder.
More information about the toll free helpline is available on the StartingBlocks.gov.au and ACECQA websites.
Kind regards,
Veronica Klumper-Peters
Approved Provider, Erina kindy Pty Ltd